Shipping & Delivery Information

At Pill Box Direct, we are committed to ensuring that your orders are delivered to you safely and on time. Please review our delivery policy to understand how we process and ship orders.

Shipping Locations

We currently deliver to locations across the United Kingdom. If you are unsure whether we deliver to your area, please contact our support team before placing an order.

Processing Time

• Orders are processed within five business days after payment confirmation.
• Orders placed after one day will be processed the next business day.
• Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

• Standard Shipping: 2-4 business days
• Express Shipping: 1-3 business days
• Delivery times may vary depending on your location and courier service availability.

Shipping Charges

• Standard shipping: Free Delivery
• Express shipping: £4.99
• Additional charges may apply for remote locations or bulk orders.

Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number. You can track your order via the Evri website.

Delivery Delays

While we strive for timely deliveries, delays may occur due to:

• High demand during peak seasons
• Unforeseen weather conditions
• Customs clearance

We appreciate your patience and will keep you informed if there are any delays.

Failed Delivery Attempts

If the delivery is unsuccessful due to an incorrect address or the recipient being unavailable, the courier may attempt redelivery or return the package to us. Additional shipping fees may apply for reshipment.

Damaged or Missing Items

If your package arrives damaged or items are missing, please contact us within 7 days of delivery with photos and order details for assistance.

Contact Us

For any questions regarding shipping and delivery, please contact us at:
📧 Email: Info.hmse@gmail.com
📞 Phone: +4407368916632